Service Administrator

Transforming Energy for a Sustainable Future. Enerflex is a premier integrated global provider of energy infrastructure solutions, covering gas processing, compression, power generation, refrigeration, cryogenic, energy transition, and water solutions. We proudly employ more than 5,000 highly skilled employees across over 25 countries worldwide.

Enerflex places its core Values of Integrity, Commitment, Creativity, and Success into action across all aspects of the business. Our innovation, strong commitment to safety, and superior service to our customers positions us as the optimal partner to meet the needs of the dynamic energy industry.

We foster a culture of ensuring our employees have the tools to do their jobs right, but to also thrive in their roles. We pride ourselves in our competitive wages, extensive rewards programs, celebration of successes of individuals and teams, and are committed to ensuring Enerflex remains a safe and inclusive space for all.

Core Purpose: As a Service Administrator, you will provide general administrative support to ensure the efficient operation of the branch. You will liaise with various departments and personnel both on and off-site to facilitate smooth business processes.

Key Responsibilities:

• Execute all administrative duties for the branch with a high level of professionalism and attention to detail.
• Raise customer service orders and update the Service Schedule accordingly.
• Manage purchase orders and ensure all costs are captured before billing.
• Coordinate travel and accommodation services in line with company policies.
• Prepare and coordinate reports as required.
• Support team functions and foster a collaborative work environment.
• Manage technician requests, including leave and clothing requests.
• Oversee labour management and timesheet submissions for technicians.

Required Skills and Qualifications:

• Excellent organisational and administrative skills.
• Strong attention to detail.
• Customer-focused mindset.
• Awareness of Workplace Health & Safety, Environment, Quality, and EEO legislation.

Preferred Skills and Qualifications:

• Intermediate to expert level skills in MS Office applications.
• Experience with SAP.
• Basic desktop publishing skills.

Core Competencies:

• Health, Safety, Environment, and Quality (HSEQ): Commitment to the company's SEQ standards and continuous improvement.
• Integrity: Ethical, trustworthy, respectful, and socially responsible.
• Commitment: Deliver on promises, meet customer needs, and attract and retain the best people.
• Creativity: Embrace innovation, value creative thinking, and adapt to change.
• Success: Achieve sector-leading results, sustain customer loyalty, and optimise business performance.

Relationships:

• Internal: Branch Manager, Service Supervisor, Field Service Technicians, Parts Interpreter.
• External: Suppliers, Vendors, Clients/Customers, Regulatory bodies.

What we offer you

• Competitive rates of pay and allowances
• Learning and development opportunity to progress your career
• Employee Benefits Program – EAP, Service Awards, Peer to Peer Recognition Program, 
• Be part of the energy transition industry

Join Us: If you are a proactive and detail-oriented individual with a passion for providing excellent administrative support, we would love to hear from you. Apply now to become a part of our dynamic team at Enerflex Service Pty Ltd.

Enerflex is an Equal Opportunity Employer
Enerflex grants equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, genetic information, mental or physical disability, or any other characteristic protected by applicable federal, state, or local law.  Equal employment opportunities are provided in recruitment, hiring, promotions, wages, benefits, and other terms, conditions, and privileges of employment.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, tasks, duties, knowledge, skills, and abilities required.