Quality Improvement Specialist

Department: EMEA- IT 1
Referral Bonus:

Summary

The Quality Improvement Specialist is responsible for evaluating, enhancing, and optimizing quality-related processes across the organization. This role focuses on compliance with ISO standards, continuous improvement, digital integration, and cross-departmental collaboration. The position plays a key role in driving operational excellence, supporting lean initiatives, and ensuring customer satisfaction through efficient, standardized processes.

Principle Responsibilities and Duties

Quality Improvement
- Analyze current processes, design "To-Be" models, reduce waste/cost/time
Quality Issue Resolution
- Integrate MS-365 App (e.g., Power app) into business workflows
Risk Assessment & Compliance
- Evaluate process/safety risks; ensure compliance with ISO & internal policies
Internal Quality Audit
- Participate in internal audits; track non-conformance and follow-up actions
Data Analysis & Reporting
- Develop dashboards, visualize data, document process changes
Customer Complaint Handling
- Investigate root causes, implement corrective/preventive actions

Qualifications

Education: Bachelor’s degree
Major: Quality Management, Engineering, Science, Data Science, or a related field
Experience: 1–3 years in quality process management or Quality Engineer (fresh graduates are welcome)
English: Intermediate to advanced communication skills (verbal and written)
Computer Skills: Proficiency in MS 365, Power Apps, Power BI, Power Automate
Applications: Office 365, Microsoft Teams, SAP (basic), SharePoint, Power Apps, Power Automate, Line official, SharePoint, Canva, Business Intelligence tools, workflow systems, Lean Six Sigma (advantageous)

About Us:

Transforming Energy for a Sustainable Future. Enerflex is a premier integrated global provider of energy infrastructure solutions, covering gas processing, compression, power generation, refrigeration, cryogenic, energy transition, and water solutions. We proudly employ more than 5,000 highly skilled employees across over 25 countries worldwide.

Enerflex places its core Values of Integrity, Commitment, Creativity, and Success into action across all aspects of the business. Our innovation, strong commitment to safety, and superior service to our customers positions us as the optimal partner to meet the needs of the dynamic energy industry.

We foster a culture of ensuring our employees have the tools to do their jobs right, but to also thrive in their roles. We pride ourselves in our competitive wages, extensive rewards programs, celebration of successes of individuals and teams, and are committed to ensuring Enerflex remains a safe and inclusive space for all.

Enerflex is an Equal Opportunity Employer

Enerflex grants equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, genetic information, mental or physical disability, or any other characteristic protected by applicable federal, state, or local law. Equal employment opportunities are provided in recruitment, hiring, promotions, wages, benefits, and other terms, conditions, and privileges of employment.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, tasks, duties, knowledge, skills, and abilities required.